Privacy Policy

1. Information We Collect

When you interact with Haute World Developers — through our website, inquiry forms, site visits, or communications — we may collect the following categories of personal information:

• Identity information: full name, date of birth (where required for property bookings).
• Contact information: phone number, email address, residential or mailing address.
• Financial information: income range or budget preferences shared voluntarily during consultations.
• Device & usage data: IP address, browser type, pages visited, and time spent on our website (collected via cookies and analytics tools).
• Communication records: emails, WhatsApp messages, or phone call logs when you contact us.
• Government-issued identifiers: PAN, Aadhaar, or passport details, collected only when required for property registration or KYC compliance under applicable Indian laws.

We collect information only to the extent necessary for the purposes described in this policy. You are not obligated to provide personal information, but certain services may not be available if you choose not to.

2. How We Use Your Information

Haute World Developers uses your information for the following purposes:

• To respond to inquiries and schedule site visits or consultations.
• To process bookings, registrations, and payments for our projects.
• To send you relevant project updates, offers, and marketing communications (with your consent).
• To comply with legal obligations under the Real Estate (Regulation and Development) Act, 2016 (RERA), the Income Tax Act, Prevention of Money Laundering Act (PMLA), and other applicable Indian laws.
• To improve our website, services, and customer experience through analytics.
• To prevent fraud and ensure the security of our systems.

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your data only in the following circumstances:

• Service providers: third-party vendors (such as CRM platforms, email services, or analytics providers) who assist us in operating our business, under strict confidentiality agreements.
• Legal authorities: when required by law, court order, or government authorities including RERA authorities, income tax departments, or law enforcement agencies.
• Business partners: channel partners or co-developers involved in a specific project, only to the extent necessary for completing a transaction.
• Corporate transactions: in the event of a merger, acquisition, or restructuring of Haute World Developers, your information may be transferred to the successor entity.

We require all third parties to handle your information with appropriate security measures and in accordance with applicable data protection laws.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics. These include:

• Essential cookies: required for the website to function correctly.
• Analytics cookies: used to understand how visitors interact with our site (e.g., Google Analytics).
• Marketing cookies: used to serve relevant advertisements if you have consented.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. In general:

• Inquiry and contact data: retained for up to 3 years from the date of last interaction.
• Transaction and booking records: retained for a minimum of 8 years in compliance with Indian financial and property regulations.
• KYC documents: retained in accordance with PMLA requirements.

Upon expiry of the retention period, we securely delete or anonymise your personal data.

6. Your Rights

Subject to applicable Indian law, including the Digital Personal Data Protection Act, 2023 (DPDPA), you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete personal data.
• Request erasure of your personal data, where legally permissible.
• Withdraw consent for marketing communications at any time.
• Nominate a representative for the processing of your data in specific circumstances.

To exercise any of these rights, please contact us at the details provided in Section 9. We will respond to verified requests within 30 days.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration. These include secure HTTPS connections, access controls, and periodic security reviews. However, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites, including government portals (such as RERA websites) or social media platforms. We are not responsible for the privacy practices of such websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer:

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The revised policy will be posted on this page with an updated effective date. We encourage you to review this page periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.